Terms and Conditions

Terms and Conditions

The Authorised South Africa distributor of this product is under no obligation to honour manufacturers guarantees/warrantees or to provide after sales service.

All manufactur’s names, numbers and descriptions are for reference purposes and don’t imply that components listed are of manufacturer referred to.

Interpretation

“Seller”shall mean AC Generators or any of its subsidiaries.

“Purchaser”shall mean the purchaser as reflected on the invoice

Delivery

Where delivery is made by the Seller, the point of sale, delivery and risk shall be determined to have occurred at the Purchaser’s delivery address.

All other couriers are deemed to be acting as agents for the Purchaser and risk passes to the Purchaser when the goods are in possession of such couriers.

Dates of delivery are approximate dates only.

The Seller reserves the right to charge for delivery.

Ownership

Ownership of the goods supplied shall not pass to the Purchaser until payment has been  made in full to the Seller.

Should a Trustee or Liquidator be appointed to handle the affairs of the Purchaser, the Seller shall be entitled to enter the Purchaser’s premises to repossess or trace either the goods or  any proceeds from the sale thereof.

Payments

You can transfer the amount for your transaction into our account directly.
Please note that Internet Transfers take up to 3 working days to clear and we will ship the goods once the transfer has cleared.

The Seller may, in its sole discretion, elect to charge interest on overdue accounts at 2% above prime rate for unsecured overdraft facilities, as determined by First Rand Limited (F.N.B) from time to time.

All payments made by the Purchaser to the Seller shall be free of exchange and without deductions or set-off.

Warranties

Items may be returned for refund or replacement subject to manufacturer and/or AC Generators restrictions. All product returns must have a Returned Merchandise Authorization (RMA) issued by AC Generators. Defective items may be returned for refund or replacement subject to the following restrictions:

1. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.
2. Software and consumables are non-refundable unless returned unopened in their original packaging with documentation.
3. Certain hardware items and all custom/special orders may only be returned for replacement and not for refund.
4. All returns must be shipped freight prepaid.
5. Any returns found to be non-defective are subject to a restocking fee of 15% and all non product related fees (shipping, transaction and insurance) are not refundable.
6. If unopened goods are returned within 5 days, you will receive a refund excluding transport costs.

Registration

Registration as a purchaser is restricted to individuals who may legally enter into binding and enforceable agreements. No person under the age of 18, or not legally permitted to enter into a binding and enforceable agreement, may register as a purchaser. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing a fraud and AC Generators may take whatever legal action it deems necessary to obtain the appropriate relief.

In registering as a purchaser you are required to provide AC Generators with, complete and accurate information about yourself and you warrant that the information provided is correct.

If you are in breach of, or AC Generators believes that you may breach, any of the terms and conditions governing the use of, or trading using the AC Generators website, AC Generators may, in it’s absolute discretion, either suspend or terminate your registration as a purchaser.

Password

You are solely responsible for ensuring the confidentiality of your password, which authenticates your identity. You acknowledge this responsibility and agree that any communication or transaction that may be made using your password, shall be attributed to you.

If you suspect that the confidentiality of your password has been compromised you should immediately advise AC Generators of this fact by email. AC Generators shall on receipt of the email suspend your registration pending your further instructions. You shall remain responsible for all transactions effected prior to the suspension of your registration and liable for any payments that may flow from these transactions.

AMENDMENT TO TERMS AND CONDITIONS

AC Generators may amend the terms and conditions governing access to the AC Generators website as well as trade using the website.

NOTE: Warranty turn around time, minimum 14 days

Description of Services: AC Generators provides access to a variety of products and services that may be purchased online all of which are, or will be, described on the AC Generators website.

Price of goods: Prices are displayed in the website and are subject to AC Generators rights in respect of any mis-pricing stipulated in the clause dealing with Invitation to do business above. All prices of products and services displayed on the AC Generators website are inclusive of Value Added Tax.

Payment: Payment terms and manner of payment are stipulated in the clause dealing with payment above.

Terms and conditions governing this agreement: The full Terms and Conditions applicable to the access and use of the services provided on the AC Generators website and any amendments thereto, shall at all times be available on the Website, save to the extent that they may be varied in writing by the parties. These terms may be accessed on this Website, downloaded and stored, or reproduced at any time.

Delivery of products or services: The anticipated time of delivery of any products or services, purchase using the AC Generators website shall be indicated at the time that any order is accepted by AC Generators

Transaction records and history: A full record of transactions effected using AC Generators shall be available to the user for a period of 14 days from delivery of the products or services to the purchaser by AC Generators or it’s agents.

Dispute resolution: The provisions governing Dispute Resolution are stipulated under the clause Dispute Resolution above.

Privacy and Security: The provisions governing Privacy and Security are provided for under the clause Privacy and Security above.

Minimum duration of Agreement: There shall be no minimum duration of agreements entered into between users and registered purchasers to use the AC Generators website. All agreements shall endure indefinitely subject to either parties rights to terminate the agreement. The termination of the agreement by either party shall be without prejudice to any rights between the parties existing at the time of the termination, which shall endure beyond the date of termination.