
How to Size a Standby Generator for Your Business
Most undersized generators were sized off a utility bill. Here is how to work out the load that actually matters, and why oversizing causes its own problems.
The automatic voltage regulator is a small board doing an important job: it watches the alternator's output and adjusts field excitation to hold voltage steady as load comes and goes. When output misbehaves, the AVR gets blamed first. Sometimes correctly. Often not.
Replacing a regulator that was never faulty costs money and leaves the real problem in place, so it is worth ten minutes of checking before ordering a part.
Output swings up and down rhythmically, lights pulse, and the set sounds like it is breathing. This is the classic regulator symptom — the control loop is overcorrecting rather than settling.
Before condemning the board, check engine speed. A governor that is itself hunting produces frequency swings, and the AVR faithfully follows them. If frequency moves with the voltage, the problem is on the engine side, not the electrical side. Put a meter on frequency and watch both together.
If frequency is rock steady and voltage is not, look at the regulator's stability trimmer. Many AVRs have one, and on a set that has been re-wound, re-loaded or had its AVR swapped for a different model, it may simply be out of adjustment.
The set runs, but there is no voltage. Before replacing anything, check whether there is any residual magnetism left in the alternator. A machine that has stood for a long time, been transported, or been run with the AVR disconnected can lose it entirely, and without residual voltage the regulator has nothing to amplify.
Flashing the field — briefly applying a DC supply to the exciter field in the correct polarity — restores it. If the set then builds up and holds voltage normally, the AVR was never faulty.
An overvoltage condition is the one to treat with respect, because it damages whatever is connected. Shut down first and investigate after. A regulator that has failed with its output transistor short circuit drives the field continuously and the voltage climbs. This failure mode is genuinely an AVR fault and the board needs replacing.
Check what went with it. Overvoltage frequently takes connected electronics with it, and a failed AVR often has a cause upstream rather than being bad luck.
The set holds correct voltage with nothing connected but collapses when load is applied. This can be the regulator failing to deliver enough excitation, but check the simpler explanations first:
On a brushless alternator, the exciter output is rectified by a set of diodes on the rotating assembly. When one fails open circuit, excitation drops and the machine cannot hold voltage under load. When one fails short circuit, the symptoms can look dramatic and can take the AVR with it.
The behaviour is almost identical to a weak regulator, which is why diode kits and AVRs are so often replaced together — and why it is worth testing the diodes rather than guessing. A failed diode left in place will destroy the new regulator too.
If an AVR fails twice in short order, stop replacing AVRs. Something else is killing them.
AVRs are not universally interchangeable. When you order, match the original part number where you can, and otherwise be ready to confirm:
Fitting a regulator with the wrong sensing configuration gives a machine that appears to work and then behaves oddly under load, which is a frustrating fault to chase afterwards.
Generator terminal boxes carry lethal voltages and the machine can be live while the engine turns. Isolate properly, prove dead, and treat the set as live until you have. If you are not comfortable working inside a running machine, this is a job to hand over — the part costs far less than the alternative.
If you have narrowed it down and need the part, send us the alternator details and the number off the old board. We will confirm the correct regulator before quoting rather than after.

Most undersized generators were sized off a utility bill. Here is how to work out the load that actually matters, and why oversizing causes its own problems.

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